is consumed with satisfying all its customers. This is
why we carry only quality products in the first place.
Our return policy is designed to be fair to us and you
the customer. Customers have up to 30 days to return
unwanted items. All returned items must be in resale
condition. Shipping costs are not refundable.
used replacement cartridge filters are non-refundable. This
includes all replacement filters for all Kangen™ water
generators, pre-filters and shower filters. Replacement filters are
a consumable item and we are not able to resell them
after water has been passed through them. If you ordered
the wrong filter you can return it in exchange for the
correct filter. If you have any questions please
trust that you will find our return policy to be
reasonable and acceptable. We intend to strike the right
balance because we plan to be a viable operation that
will be there to serve you for several years to come.
Please tell your friends and family about this site.
shipping charges are non-refundable. This means that all
refunds will be subject to shipping charge deduction.